Privacy Policy

1. Information We Collect

Personal Information

When you use PhotoPOP!, we may collect the following personal information:

• Account Information: Name, email address, and profile picture (via Google OAuth)
• Contact Information: Email address for support communications
• Usage Data: Information about how you use our service, including features accessed and time spent

Image Data

• Uploaded Images: Product photos you upload for enhancement
• Enhanced Images: AI-processed versions of your uploaded images
• Image Metadata: File size, format, upload timestamp, and processing parameters

Technical Information

• Device Information: Browser type, operating system, device type
• IP Address: For security and analytics purposes
• Cookies: Session data and preferences
• Log Data: Server logs including access times and error reports

2. How We Use Your Information

Service Provision

• Process and enhance your uploaded images using AI technology
• Store your images and enhancement history for future access
• Provide customer support and respond to your inquiries
• Maintain and improve our service functionality

Communication

• Send service-related notifications and updates
• Respond to support requests and feedback
• Share important changes to our terms or policies

Analytics and Improvement

• Analyze usage patterns to improve our AI models
• Monitor service performance and reliability
• Conduct research and development for new features
• Generate anonymized statistics about service usage

3. Information Sharing and Disclosure

Limited Sharing

We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our platform (cloud storage, analytics)
• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the rights, property, or safety of PhotoPOP!, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)

AI Model Training

We may use anonymized and aggregated image data to improve our AI models, but this data cannot be traced back to individual users.

4. Data Security

Security Measures

• Encryption: All data is encrypted in transit using TLS/SSL protocols
• Secure Storage: Images and data are stored in secure, encrypted cloud storage
• Access Controls: Strict access controls limit who can view your data
• Regular Audits: We conduct regular security audits and vulnerability assessments

Data Retention

• Account Data: Retained while your account is active
• Images: Stored until you delete them or close your account
• Logs: Server logs are retained for 90 days for security purposes
• Deleted Data: Permanently removed from our systems within 30 days of deletion

5. Your Rights and Choices

Account Control

• Access: View and download all your personal data and images
• Correction: Update or correct your account information
• Deletion: Delete individual images or your entire account
• Portability: Export your data in common formats

Privacy Controls

• Image Visibility: Your images are private and only visible to you
• Data Sharing: Opt out of anonymized data usage for AI improvement
• Communications: Unsubscribe from non-essential emails

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking

Types of Cookies

• Essential Cookies: Required for basic site functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our service

Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect site functionality.

7. Third-Party Services

Google OAuth

We use Google OAuth for secure authentication. Google's privacy policy applies to information collected during the login process.

AI Processing Services

We use third-party AI services to process your images. These services are bound by strict data processing agreements and cannot use your images for their own purposes.

Cloud Storage

Your images are stored using secure cloud storage providers with enterprise-grade security and compliance certifications.

8. International Data Transfers

PhotoPOP! is based in the United States. If you are accessing our service from outside the US, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate.

We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for certain countries
• Certification programs and codes of conduct

9. Children's Privacy

PhotoPOP! is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email for significant changes
• Post a notice on our website
• For material changes, provide 30 days notice before they take effect

Your continued use of PhotoPOP! after changes become effective constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Regional Privacy Rights

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we don't sell data)
• Right to non-discrimination for exercising your privacy rights

European Union Residents (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing