Help Center

Getting Started

Welcome to PhotoPOP! Our AI-powered photo enhancement tool helps you create stunning product photos in just a few clicks.

Step-by-Step Tutorials

How to Upload and Process Images

1. Upload: Click the upload area or drag your image file into the designated zone
2. Style Selection: Choose your preferred enhancement style from the modal that appears
3. Processing: Click "Process All Images" and wait for the AI to work its magic
4. Download: Once complete, download your enhanced image or view it in full size

Understanding Enhancement Styles

• Professional White: Creates a clean white background with subtle shadows, perfect for e-commerce
• Pop Style: Adds vibrant backgrounds with white outlines for a modern, eye-catching look
• Scene Background: Uses AI to analyze your product and create contextually appropriate backgrounds

Managing Your Photos

• Previous Uploads: Click on any previous upload thumbnail to create new enhancements
• View Results: Click the magnifying glass icon to view images in full size
• Download: Use the download button to save enhanced images to your device
• Delete: Remove unwanted uploads or enhancements using the delete button

Frequently Asked Questions

What file formats are supported?

PhotoPOP! supports JPEG, PNG, and WebP image formats. Maximum file size is 10MB per image.

How long does processing take?

Most images are processed within 30-60 seconds, depending on image complexity and current system load.

Can I process multiple images at once?

Yes! You can select multiple images and apply the same style to all of them in one batch.

What happens to my uploaded images?

Your images are securely stored and associated with your account. You can access your previous uploads anytime and create new enhancements from them.

Can I delete my images?

Yes, you can delete both original uploads and enhanced results at any time from your dashboard.

Is there a limit to how many images I can process?

Currently, there are no strict limits on the number of images you can process. Fair usage policies apply.

What if my image doesn't enhance properly?

You can retry processing with a different style. If issues persist, please contact our support team with details about the image.

Troubleshooting

Upload Issues

• File too large: Ensure your image is under 10MB. Use image compression tools if needed.
• Unsupported format: Convert your image to JPEG, PNG, or WebP format.
• Upload fails: Check your internet connection and try again.

Processing Problems

• Processing stuck: Refresh the page and check your results. If still processing, wait a few more minutes.
• Poor results: Try a different enhancement style or ensure your original image has good lighting and clarity.
• Error messages: Note the exact error message and contact support if the issue persists.

Browser Compatibility

PhotoPOP! works best with modern browsers including:

• Chrome 90+
• Firefox 88+
• Safari 14+
• Edge 90+

Pro Tips for Best Results